State Farm® Insurance Agent Brad Russell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nikki Johnston
September 13, 2024
"Abby is kind, has great communication, and found me discounts that really helped my rates. This office always takes time to review my requests as needed."
"Nikki, thank you for the kind review. Abby takes pride in providing outstanding customer service."
Elescia McGee
September 11, 2024
"Karina was a tremendous help with educating me on home and auto insurance options. This made switching an easy decision. I have already referred two individuals to reach out for their insurance needs."
"Elescia, thank you for the kind review, referrals, and trusting our office with your home and auto insurance. Karina prides herself on providing outstanding customer service and focuses on individual customer needs. "
kenneth hopson
August 28, 2024
"Karina is very helpful, and reminds me multiple times when I need things taken care of or signatures. She's an amazing agent"
Jim Payne
August 2, 2024
"Savannah Thompson always had the answers to all of my questions. Very bright and happy personality."
Cheryl Thompson
July 31, 2024
"Brad Russell State Farm is great. Brad and his staff are very personable. They are eager to help. Savannah was such a great help when switching our policies to Brad Russell State Farm. We recommend Brad Russell to be your next agent."
Alejandra De lara
July 30, 2024
"Excellent treatment and availability on the part of Maribel Chavez."
"Alejandra, thank you for the kind review! Maribel prides herself on focusing on customer needs and providing excellent customer service!"
Marenda Podhorsky
July 30, 2024
"Friendly ,professional, fast Never had a problem.They're great I would recommend them And I. Have to everyone I know and family friends"
"Marenda, thank you for the kind words and helping our office grow. We appreciate your business and loyalty!"
Dunia Venzor
July 30, 2024
"Estoy muy contenta gracias Maribel"
"Dunia, thank you for your kind review and helping us grow our business!"
Andrea Olague
June 20, 2024
"Highly reccomend, saved me money on my car and house insurance!"
"Andrea, thank you for the kind review and trusting our office with your home and auto insurance needs! "
Karla Jimenez
June 10, 2024
"Maribel Chávez offered me an amazing experience made switching insurance painless and easy. She was very patient and there was never any pressure to choose them. Would absolutely recommend to anyone."
"Karla, thank you for the kind review, and trusting our office with your insurance needs. We pride ourselves on providing outstanding customer service!"
Crystal Hernandez
May 23, 2024
"Karina was so helpful in explaining not only auto insurance but homeowners insurance policies! As a first time homebuyer, I am grateful for all the information she provided and being able to answer all the questions I had! Thank you!"
"Crystal, thank you for the kind review and trusting us with your auto and homeowner's insurance needs. We are blessed to have Karina on our team as she always puts customer needs first and provides outstanding customer service. "
Yara Morales
April 24, 2024
"Maribel Chavez was very attentive and responsive. She answered all of my questions in a timely manner and with great etiquette. Because she listened to my wants and needs and was able to provide exactly what I was looking for. I would definitely recommend her to my friends and family."
"Yara, thank you for the kind review. Maribel works hard to provide outstanding customer service and focusing on each customer's individual needs. Thanks again for trusting us with your insurance needs!"
Brian Russell
April 16, 2024
"Great agent with tremendous staff!"
"Brian, thank you for your kind review. We work hard to provide outstanding customer service. Thanks again for trusting us with your insurance needs!"
Starr Melendez
March 19, 2024
"Definitely do not recommend. When this agent makes a mistake costing you 2,700 dollars, they like to blame the client instead of fixing the issue. Took 5 months to get my billing right even though I constantly called asking for it to be fixed, then I was given an amount to pay and I pay it and the amount changes to more than 3x than was stated. And I am told there is nothing to be done, because they are an agent and not the actual company. So they are not responsible. If they had done what they were supposed to in the beginning this wouldn't have been an issue. Canceling all policies and letting family and friend know to do the same."
Andrea Diaz
March 14, 2024
"Maribel Chávez was amazing, she helped me switch and save, answer all my questions and was super friendly she is also bilingual which is a plus!"
"Andrea, thank you for the kind review! Our office is thrilled to have you as a new customer and thank you for trusting us with your insurance needs. Maribel takes pride in helping customers and providing outstanding customer service!"
Graciela Najera
January 29, 2024
"Maribel Chavez! Nos atendio de la manera mas amable! Super recomendada nos dio un excelente servicio"
Camila Pasohondo
January 26, 2024
"I was helped really good and I loved the service from Maribel Chavez !"
Paola Nunez
December 20, 2023
"Maribel Chavez was amazing and very patient she found me a way better quote I was very happy with her service and her hospitality she helped me save a lot of money I 100% recommend her"
"Paola, thank you for the kind review. Maribel prides herself on providing outstanding customer service and providing your personal protection plan. We appreciate your business and your helping us grow our business!"
sergio gonzalez
December 1, 2023
"Super buena Atencion te explican todo son súper trasparente 100% recomendable gracias Maribel"
"Sergio, gracias por confiar en nosotros y si tienen alguna pregunta solo regalanos una llamada. "
Carlos Toro
December 1, 2023
"I found the best place to change my car insurance thanks to the team that works at this sucursal. Thanks to Maribel for her help. 100% recommended"
"Carlos, thank you for the kind review and trusting our office with your auto and life insurance. We also appreciate your helping us grow our business. Maribel works hard to provide outstanding customer service and the policies that fit your personal needs!"
Alexandra Guzman
November 30, 2023
"Thanks to Maribel we were able to decrease our monthly insurance bill by half! Great customer service and I highly recommend!"
"Alexandra, thank you for the kind review and trusting us with your auto insurance. Maribel always strives to provide outstanding customer service as well as providing personal protection plans for our customers. Thanks again for helping us grow our business! "
Olivia Maldonado
November 22, 2023
"Maribel helped me switch from Allstate. She found that I could save over $100 a month by switching. She answered all my questions and got everything done so fast. Definitely recommend having Maribel help you with your insurance questions. Also, she is bilingual!"
"Olivia, thank you for the kind words! Maribel and our staff work hard to exceed our customer's expectations. Thank you for trusting us with your insurance needs! "
Amalia Lopez
November 15, 2023
"Buen servicio!!!"
"Amalia, thank you for the kind words. We pride ourselves on providing outstanding customer service to our customers. Thank you for helping our business grow! "
Frida Lopez
November 11, 2023
"Excelente atención de Maribel Chávez! 🚗🏠"
"Frida, thank you for the kind review. Maribel is a valued member of our team and works hard to provide excellent customer service! Thank you also for trusting our office with your home and auto insurance."
Edgar Salcido
November 8, 2023
"Thank you Maribel you did an amazing job🙌🏼 i was with Geico but it was crazy expensive!! State Farm is the best opcion rn"
"Edgar, thank you for the kind words regarding Maribel and trusting our office with your auto coverage. "